Careers

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Who We Are

We are a solutions-oriented, high-energy bunch that thrives on disruptive retail technology, inspired design, and our ability to tackle difficult problems with creative solutions and (more often than not) several cups of coffee. Our team is continuously growing, and as a whole we strive to make each other better each and every day both personally and professionally. Engage3 fosters a cohesive work environment aimed at breaking down any notion of “office politics” – we encourage each other to challenge and be challenged, unlocking new ideas and fresh perspectives in order to build something special together. We love to work hard but we also recognize the value of having fun while doing so!

What We Do

At Engage3 we believe in creating a more efficient marketplace that fully benefits consumers, retailers, and manufacturers. This connection of influence serves as the inspiration for the name “Engage3”. As the industry leader in predictive analytics, we are always looking forward to new technologies and better, more efficient methods of operation in the space. We are a growing team that specializes in providing timely, highly accurate competitive data and actionable insights. Our high standards of quality are represented through our state-of-the-art technology platforms and service offerings and those standards are driven by the people that we call our own.

Where We're Located

We’re based in the beautiful, tree-lined and bike-friendly downtown Davis. The main office is right next to a plethora of coffee shops and restaurants, a short walk from the beautiful UC Davis campus and arboretum, and a few blocks from the Amtrak station.

WFM

Who We're Looking For

We are looking for people who are:

  • eager to learn new technologies
  • creative thinkers
  • enjoy collaboration while working in a cutting edge consumer retail environment
  • adaptive and flexible to fast-paced work environment

Our Top Openings

Job Description

Engage3 is looking for a passionate and experienced Account Manager, who will partner with our customers to ensure their long-term success. The Account Manager role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.

What does an Account Manager do?

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations. Ultimately, a successful Account Manager should collaborate with our sales team to achieve sales quotas and grow our business.

Responsibilities:

-Responsible for managing several accounts and often being the face of the company to clients.

-Build and maintain strong, long-lasting customer relationships.

-Develop a trusted advisor relationship with key accounts and customer stakeholders

-Building new business relationships using existing industry contacts.

-Ensuring they are aware with all competitive activities within accounts and preventing attrition.

-Negotiate contracts and close agreements to maximize profit

-Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

-Ensure the timely and successful delivery of our solutions according to customer needs and objectives

-Communicate clearly the progress of monthly/quarterly initiatives

-Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas

-Prepare reports on account status

Requirements:

Proven work experience as an Account Manager, Key Account Manager or other relevant experience

-Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

-Solid experience with CRM software and MS Office (particularly MS Excel)

-Experience in delivering client-focused solutions based on customer needs

-Proven ability to manage multiple projects at a time while paying strict attention to detail

-Excellent listening, negotiation and presentation skills

-Excellent verbal and written communications skills

-BA/BS degree in Business Administration, Sales or relevant field

Email us your resume if you think you’d be a great fit for Engage3. Cover Letter optional.

Engage3 is growing and we’re seeking a talented Junior Backend developer to create tools in Java, facilitating the flow of data in and out of our databases. We thrive on coffee, disruptive retail technology, inspired design, and our team’s ability to tackle difficult problems with creative solutions.

This position requires an ability to succeed in a fast-paced, ever-changing startup environment with a high standard for quality, an eagerness to learn new technologies, and maintain calm focus under pressure. If you are passionate about Data, and would like to work in a cutting edge consumer retail environment, then you are the right person for Engage3!

Required Skills:

  • Expertise programming in Java using Eclipse, Intellij IDE’s, JDBC, REST API’s, Spring Framework
  • Experience working with Relational/NoSQL Databases
  • Experience writing and tuning SQL queries
  • At least one year or experience programing in a production environment

Tasks Include:

  • Creating ETL/ELT tools to load/extract from Oracle/Cassandra using Java drivers

Desired/Bonus Skills:

  • Foundational understanding of Big Data technologies such as Hadoop, NoSQL Databases

Expected Competences include:

  • Ability to absorb, master, and leverage emerging technologies
  • Excellent written and verbal communication skills
  • Working well in a team environment
  • Able to work extended hours when needed to deliver results

Email us your resume if you think you’d be a great fit for Engage3. Cover Letter optional.

Job Description

As a Senior Product Manager with Engage3, you will be responsible for creating strategies, mapping out the plans for and creating feature definitions of new products. You would be collaborating with cross-functional teams on development, design, marketing, communications and sales to deliver the most innovative offerings to our clients and partners. This entails a comfortable understanding and ability to move between business, technology, and the user experience workings of Engage3. You would be overseeing design of the offerings and business plans, with the ultimate responsibility for commercial success.

Preferred Candidate Attributes:

  • Strong technical aptitude and highly analytical
  • High user empathy and passion for great experiences
  • Design thinker with the ability to translate user feedback and behavioral data into requirements
  • Operates at a strategic as well as a very tactical level
  • High integrity, team-focused approach: collaboration skills to build alliances across company
  • Entrepreneurial spirit and a thirst for learning
  • Excellent written and oral communication skills
  • Bonus: Experience working in startup environments

Responsibilities Include:

  • Developing the product strategy and roadmap by identifying areas of opportunities for products
  • Validating efforts by designing user studies, A/B tests, and conducting data analysis on user behavior and talking to customers
  • Developing well-informed hypotheses based on a deep knowledge of our customers, competitors and market.
  • Gathering industry and competitive research to inform our product strategy
  • Write product specifications documents, gather feedback from key stakeholders, and drive the building of the product
  • Working closely with the design team to create wireframes for proposed features, the engineering to understand the dependencies and complexity of implementing features, the product analytics team to determine target KPIs and the go to market teams to create and execute on a successful launch plan

Requirements:

  • 5-10 years of software marketing/product management experience.
  • Bachelor’s degree required; master’s preferred
  • Knowledgeable in technology.
  • Proven ability to develop product and marketing strategies and effectively communicate these ideas.
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies.
  • Skilled at working effectively with cross functional teams
  • Must be able to work at a desk.
  • Must be able to climb stairs.

Email us your resume if you think you’d be a great fit for Engage3. Cover Letter optional.

As a Operations Coordinator, you will organize and clean product lists, provided by our clients and other sources, to be passed on to another team member and shopped in-store.

This would be a part-time or full time position depending on the candidate with competitive pay.

Job Duties:

  • Decipher cryptic descriptions, create, and maintain database of easy to read “shoppable” products for our end users, ensuring that their time locating and identifying products in-store is as easy and efficient as possible;
  • Frequently work at store level, with clients and end users to help with this process;
  • Creating lists pertaining to but not limited to: pet items, organic and natural foods, supplements, sporting goods, grocery and alcohol, cosmetics, and ethnic foods.
  • Product research by UPC, product description, etc.

Job Qualifications:

  • Excel experience.
  • Research and technology-oriented preferred.
  • Strong commitment to projects.
  • Retail experience.
  • Must be able to work at a desk.
  • Must be able to climb stairs.

Personality Traits:

  • Well organized.
  • Strong communication skills.
  • Confident with high integrity.
  • Self-accountable with great time management.
  • Respectful and a team player.

Email us your resume if you think you’d be a great fit for Engage3. Cover Letter optional.

Job Description
As a Data Scientist for Engage3, you would be working closely with our Data Science team, retail and CPG customers, and partners to lead the company’s reporting, data management, and analytics efforts. You would be building the next generation of revolutionary data-driven products to optimize retailer, manufacturer, and consumer strategies.
A qualified candidate for this position must have demonstrated the ability to manage modeling projects, identify requirements and build methodology and tools that are statistically grounded. The ideal candidate will have experience collaborating across organizational boundaries.

Responsibilities:
-Developing and deploying algorithms and data-driven products, combining advanced modeling techniques and domain expertise
-Structured and unstructured data mining using state-of-the-art methods
-Processing, cleansing, and verifying the integrity of data
-Maintaining and enhancing internal tools for data analysis
-Managing multiple custom projects on short timelines
-Fielding critical requests from clients and internal teams (e.g. Sales, Operations) expeditiously and with strong attention to detail.
-Work independently and collaboratively as needed, parallel play and be able to take ownership of projects
-Deploy high-quality products and projects with clean code, thorough testing, and documentation

Required Qualifications:
-Advanced degree (M.S. or Ph.D.) in Engineering, Math, Finance, Computer Science or related industry experience
-2-5 years experience in production/client-facing environments, with a focus on analytic products and projects
-Able to write SQL scripts and dialects for analysis and reporting
-Experience using one or more programming languages including Python
-Experience with Cloud Platforms including AWS
-Strong experience in Excel
-Experience with big data: processing, filtering, and presenting large quantities (100K to Millions of rows) of data
-Manipulate spreadsheets with Python or another scripting language
-Experience with Tableau or other visualization tools
-Experience with statistical tools (e.g. R) and analysis, regression modeling and forecasting, time series analysis
-Experience deploying and integrating into production systems and data-driven products
-Strong communication skills and ability to multi-task

Preferred Qualifications:
-Experience in advanced machine-learning methodologies including supervised and unsupervised learning
-Experience with clustered data processing including Hadoop, Spark, Map-reduce, Hive
-Experience using programing languages Scala and Bash
-End-to-end experience designing and deploying analytic services and platforms, especially in SaaS/B2B applications.
Job Description
Engage3 is looking to hire a technical expert, who demonstrates an desire for learning new technologies which is evident based on their by the ability to expand upon current core knowledge. The Customer Support Engineer is the connection between our customers and Engage3, which is crucial for building effective working relationships. While building these relationships, the CSE will address and work to solve customer issues, manage expectations, and leave all customers feeling valued and pleased with their service.
This is a great opportunity for an individual who has patience as well as an empathetic view of the customer. You will be able to hone in on your skills and advance your career by providing value to customers while working with a team of accomplished data scientists and domain experts in the retail competitive intelligence industry.
A successful CSE:
  • Develop working knowledge of Engage3 products to provide first/second/third level technical support via phone, email, web and remote access on a daily basis
  • Communicates concerns with fellow team members to collaboratively create solutions to problems which arise
  • Work independently and immediate supervisor to understand customer issues, recreate these issues and utilize tools to debug the issues to prevent them from recurring
  • Compiles and maintains databases of existing issues and adding new issues as they arise
  • Works alongside product team to prioritize and resolve these issues
  • Acts as focal point for large account problem resolution and as a technical expert.
  • Has commitment and an ability to resolve complex technical problems, multitask, and be dedicated to customer success
Required skills:
  • Strong verbal and written communication skills
  • Experience interacting with customers and in a client facing role
  • Innate crisis management skills and ability to handle critical customer issues/problems
  • Working knowledge of Software as a Service products and protocols
  • Drive and skills to learn about new products and technologies efficiently
  • BS in a technical field (CS/EE preferred) or equivalent
  • Minimum 1-2 years of experience designing, deploying, configuring, supporting, troubleshooting, debugging and administering Software as a Service
  • Minimum 1-2 years experience with Software as a Service in mobile & web products, devices
  • Experience with technologies for small, medium, large and/or enterprise businesses
Preferred Skills:
  • Web and mobile product design or management experience
  • Experience with SQL databases
  • Programming skills (Java, Python, Javascript, CSS,. HTML5, iOS/Android, and/or Linux/Bash scripting)
  • Strong Microsoft Excel experience

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